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Technology Office

Last Updated: 03/20/2009 3:22 PM

 

TROUBLE TICKETS - Requesting assistance: 

Franklin faculty and staff may submit a Trouble Ticket to request assistance when using district/school computers, computer peripherals and other related equipment. You may fill out and submit a Trouble Ticket in any of the following ways: 

  1. You may submit a Trouble Ticket in our office located in room 208 or you may place it in Mr. Alvarado’s box in the main office. Trouble Ticket forms are located in our office, the Main Office or you may click here and print one now. 
  1. You may also call the Technology Office to request assistance. Our direct phone line is (323) 550-2057; our on-campus office extension dial 2057; from a classroom phone dial 0 2057. Please leave a message if there is no answer.
  2. You can also click here to email Mr. Alvarado.

 You may check your Trouble Ticket status here. If you do not see your request listed in our records within 2 business days please notify us in person or by phone. 

When our resources are low or are in high demand this may cause longer than usual response times. If your request is listed on our Trouble Ticket status sheet we have acknowledged your request and we will respond as soon as humanly possible.  

Thank you for your patience and understanding.

 - Your Franklin Senior High School Technology Office

 

Last Updated: 03/20/2009 3:22 PM
© Franklin High School: 820 North Avenue 54 Los Angeles, CA 90042 Phone: (323) 550-2000 - Fax: (323) 258-5940